Bookings are only confirmed upon IOSBH receiving the completed booking form. Upon which we will confirm your booking by email.

Payment

  • Payment is required by credit/ debit card which must be valid at least one month after the hire period.
  • Fuel used will be charged to your card after the hire period.
  • Payment is required in full 7 days before the start of the hire period.

Cancellations and refunds

  • IOSBH reserve the right to cancel at anytime all or part of the hire period due to  technical or staffing issues. Whereas a 100% refund will be issued for the days lost.
  • IOSBH has the final decision on cancellations due to inclement weather which would be classed as sustained high winds or poor visibility.  We do not consider rain as inclement weather. 100% refund
  • Should it be necessary for IOSBH to withdraw the boat due to customer misuse then no refund will apply.
  • Should The Hirer cancel all or part of the hire period then the following would apply……
    • Before 14 days of the start of the hire period – No payment will be taken and no cancellation fees.
    • If you cancel less than 14 days from your first day of hire, but more than 7 day’s from your first day of hire, 50% of the hire fee is payable.
    • Less than 7 days, from your first day of hire, the full hire fee is payable.

Damage and missing equipment

  • Any damage caused to our boat, equipment or any third party property during your use (except at fault by a third party), will be paid for in full by The Hirer or our insurance excess, whichever is the least. £1000 for any Powercat or Island Pilot and £1900 for any Sealegs and Ribeye.
  • The boat will be supplied with a standard set of equipment. Any missing after the hire period will be charged in full. This includes buoyancy aids and charts.

Amendments

  • Hire dates can be changed, added or removed, subject to availability and any costs involved.