Bookings are only confirmed upon IOSBH receiving the completed booking form. Upon which we will confirm your booking by email.

Payment

  • Payment is required by credit/ debit card at time of booking.
  • Fuel used will be charged to your card after the hire period.

Cancellations and refunds

  • IOSBH reserve the right to cancel at anytime all or part of the hire period due to technical or staffing issues. Whereas a 100% refund will be issued for the days lost.
  • IOSBH has the final decision on cancellations due to inclement weather which would be classed as sustained high winds or poor visibility. We do not consider rain as inclement weather.
  • Should it be necessary for IOSBH to withdraw the boat due to customer misuse then no refund will apply.
  • Should The Hirer cancel all or part of the hire period then the following would apply……
    • Before 14 days of the start of the hire period – No payment will be taken and no cancellation fees.
    • If you cancel less than 14 days from your first day of hire, but more than 7 day’s from your first day of hire, 50% of the hire fee is payable.
    • Less than 7 days, from your first day of hire, the full hire fee is payable.

Damage and missing equipment

  • Any damage caused to our boat, equipment or any third party property during your use (except at fault by a third party), will be paid for in full by The Hirer or our insurance excess, whichever is the least. £1,000 for any Powercat or Island Pilot and £1,900 for any Sealegs and Ribeye.
  • The boat will be supplied with a standard set of equipment. Any missing after the hire period will be charged in full. This includes buoyancy aids and charts.

Amendments

  • Hire dates can be changed, added or removed, subject to availability and any costs involved.